The same great service you expect from MatterFix, now for Pro3 cameras!
- In-Warranty Repairs
- Out-Of-Warranty Repairs
- MatterGuard Camera Protection Plans
- Next Day Service on Most Repairs
Pro3 Camera Repairs
All repairs are warrantied for one year.
Pro3 Camera Maintenance
Includes:
- Complete diagnostics
- Professional cleaning
- Lidar recalibration
Cost $200 + shipping
Main Front and Rear Metal Housing Replacement
Includes:
- Complete diagnostics
- Replacement of both main metal exterior housing pieces
- Professional cleaning of camera
- Lidar recalibration
- One year warranty on replaced parts
Cost $340 + shipping
V-Drive (Lidar Mirror & Motor Assembly) Replacement
Includes:
- Complete diagnostics
- Replacement of V-Drive assembly
- Professional cleaning of camera
- Lidar recalibration
- One year warranty on replaced parts
Cost $620 + shipping
MatterGuard Services
Protect your investment with MatterGuard services
MatterGuard Maintenance - $200
Includes:
- Comprehensive camera diagnostics
- Complete camera & Lidar surfaces cleaning
- Lidar sensor recalibration
MatterGuard Warranty - $300 ($100 upgrade from Maintenance offering)
Includes:
- Comprehensive camera diagnostics
- Complete camera & Lidar surfaces cleaning
- Lidar sensor recalibration
- One year warranty coverage against any defects that cause the camera to not operate correctly (does not cover physical damage or water intrusion)
MatterGuard Total Protection - $400 ($200 upgrade from Maintenance offering)
Includes:
- Comprehensive camera diagnostics
- Warranty
- Complete camera & Lidar surfaces cleaning
- Lidar sensor recalibration
- One year accident protection (protects against accidents that occur during normal use)
How our repair process works:
- Send your camera to us (our address can be found here)
- We’ll let you know when it arrives
- We’ll repair your camera, usually the next day or we’ll email you a quote prior to completing the needed repairs
- We'll repair your camera and email you an invoice that can be paid online
- Once you’ve paid the invoice, we’ll ship your camera back to you!
If you have any questions, please visit our “Contact Us” page here and select a choice for your question.